Secure Customer Experience Management (CEM)
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Secure Customer Experience Management (CEM)

Protecting digital touchpoints in telecom and digital service providers.

Digital experience platforms (CEM) help telcos and service providers delight customers–but they're also prime targets for cyber threats. VSI enables cyber-resilient CEM systems that keep users engaged and secure.Threat Vectors* Session hijacking* Fraud via loyalty systems* Insecure identity federation

Our CEM Cybersecurity Blueprint* Behavior-based session analytics* Encrypted identity flows* Security scoring across digital assets

Result

For a telecom, VSI reduced fraudulent account takeovers by 82% through AI-based detection and MFA enhancements.Great experience starts with great security.

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