Our Expertise

Shaping the Future for Retailers

Vsi’s retail experience has been built over two decades of working with the leading retailers around the globe. We help our clients successfully accelerate their digital business transformations and drive change in how they procure, embed, and benefit from the latest tech innovations.

Vsi’s transformational retail IT solutions cover store design, online-to-offline customer journeys and experiences, merchandising, and supply chain transformations. We enable organizations to shift their AI/ML platforms from an outside layer to the core of retail operations, and we also lead tech modernization projects such as accelerated cloud migrations or moving from legacy monolithic systems to best-of-breed and open-source products or platforms.

As the world evolves into a new normal, the retail and distribution industry remains at the forefront of innovation, agility, and change. Shifting customer demand, altered spend patterns, last-mile delivery challenges, and reimagined workforce paradigms are here to stay.

Vsi is delivering retail customer experience solutions that allow businesses to respond to these challenges and thrive across different retail segments based on our extensive experience, assets, platforms, and partnerships.

Leading a SHIFT in retail operations

As a consulting and technology partner to retailers, our retail industry solutions are guided by these underlying beliefs and principles. Anchored by our deep domain insights, our offerings enable organizations to reinvent business models, drive operational efficiencies, leverage digital technologies, and create a culture that embraces change.

Many of the top retailers across the world leverage Vsi’s expertise to gain agility and reimagine shopping journeys by deploying our capabilities in design thinking, analytics, system integration, product engineering, artificial intelligence, cybersecurity, and business support. Vsi not only enables process and technology transformations, it further enables retailers to build an innovation ecosystem for developing new technologies and business paradigms.

What We Do

Targeted AI solutions improve KPIs and automate business tasks for retail clients.

This Microsoft Dynamics-based solution provides in-store access to cross-location inventory and options to ship direct.

Enter the realm of end-to-end venue transformation, immersive engagements, and targeted communication.

Investigator Relationship Management (IRM) Portal

Better communications, faster drug development

Our Success Stories

Grupo Éxito, a leading Colombian retailer, automates its processes to accelerate its business

Grupo Éxito witnessed increased productivity and revenues through a comprehensive RPA-based plan that involved the…

Quick and Efficient Retail System Upgrade for a Top Transportation Company

Vsi enables Oracle Retail Suite V16 upgrade, understanding the delivery services company’s unique challenges and…

ISG Briefing Note: Elevating Retail with Vsi & Microsoft’s GenAI-led Intelligent Contact Center

The digital customer experience (CX) landscape has seen a dramatic shift since 2020, with a marked increase in the…

Vsi transformed Nisa Retail's Business by implementing Oracle Retail Solutions

From creating personalized experiences to optimizing your supply chain, the possibilities for ambitious retailers to…

What we Think

A Consumer Goods Technology report in collaboration with Vsi.
Many industries are at an inflection point with AI, but retailers and consumer brands are uniquely positioned to make…

ISG Briefing Note: Elevating Retail with Vsi & Microsoft’s GenAI-led Intelligent Contact Center

The digital customer experience (CX) landscape has seen a dramatic shift since 2020, with a marked increase in the…
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Our Success Stories

Reimagining the store of the future for a leading US retailer

While the internet has had a huge impact on shopping during the past two decades…

Delivering 100% Remote Go-Live of App Suite during COVID-19 Lockdown to a Retailer

Vsi helped a fashion apparel retailer migrate Oracle Retail Application Suite to V16 entirely off premises – involving 28 teams in 3 different continents

How a large Australian retailer drove business agility through IT infrastructure transformation

One of the largest grocery retailers in Australia was able able to bring down operational costs by transforming their IT infrastructure from legacy to a Vblock infrastructure

MORRISONS CASE STUDY-Finalcurve
John Lewis Partnership selects Wipro as its Strategic Partner

The John Lewis Partnership has today announced the creation of a new partnership with Wipro Limited, a leading global information technology, consulting and business process services company, to provide infrastructure services. This represents a significant step in the creation of the Partnership’s new Technology and Change function, which will better support its business strategy and enable it to respond even more quickly to the digital expectations…

What We Think

How GenAI Improves Supply Chain Management

Overcoming the Challenges of Cross-Border eCommerce
With a growing focus on the patient in the form of personalised medicine and services – rather than products – big data plays an important role in harnessing the information necessary for such a shift
A Modular Approach to Supply Chain Control Towers
With a growing focus on the patient in the form of personalised medicine and services – rather than products – big data plays an important role in harnessing the information necessary for such a shift
John Lewis Partnership selects Wipro as its Strategic Partner

With a growing focus on the patient in the form of personalised medicine and services – rather than products – big data plays an important role in harnessing the information necessary for such a shift

Are Your Shelves Providing a Competitive Edge?
These Five Trends Will Reshape the Retail Industry in 2024