1 Context: hybrid work, talent dispersion, cyber-risk. 2 Results-First Model: outcome OKRs, trust contracts, synchronous + async cadences. 3 Tech Stack: zero-trust VDI, AIOps dashboards, sentiment analytics. 4 Metrics: Velocity +38 %, MTTR -42 %, e
NPS +15. 5 Case: Federal SOC keeps 24/7 resilience with 40 % remote staff. 6 Change Enablement: leadership bootcamps, micro-coaching, KPI scoreboards. 7
Conclusion: Leadership is a system; VSI supplies playbooks, tooling, coaching.
