As manufacturers embrace digital customer experiences (CX), new security threats emerge–from identity spoofing to compromised interfaces. VSI Technologies enables CX transformation anchored in Zero Trust. CX + Security: A Necessary Fusion Customers now expect real-time personalization. But every touchpoint–from mobile apps to kiosks–becomes a vulnerability without continuous trust validation. Zero Trust for CX VSI enforces continuous authentication, context-aware access, and behavior-based anomaly detection across customer journeys. This model ensures that no session is implicitly trusted–ever. Unified Identity & Consent We deploy federated identity services and consent tracking engines that work across legacy and modern CX platforms, ensuring compliance with global data privacy laws. Securing the Frontlines Smart sensors, IIo
T devices, and B2B portals often form CX touchpoints. VSI embeds endpoint security and firmware integrity validation across these layers. Metrics That Matter 25% reduction in fraudulent CX transactions40% improvement in user session security
Increased customer retention due to trust visibility
Conclusion Security is the foundation of great CX. With VSI's integrated approach, manufacturers deliver experiences that are not only delightful–but defensible.
