The Direct-to-Consumer (D2C) shift demands a reimagined order management architecture–one that connects customer expectations with supply chain agility. VSI helps brands build intelligent ecosystems that orchestrate every order flawlessly.
Challenges in D2C Order Fulfillment
- Disjointed platforms (CRM, WMS, OMS)
- Delayed order status updates
- Lack of real-time inventory visibility
VSI's Ecosystem Orchestration Model1. Unified Integration Layer Across Retail Systems2. Real-Time Data Sync Between Frontend and Fulfillment3. Dynamic Workflow Management for Exceptions4. AI for Predictive Delivery and Customer Alerts
Business Benefits
- 99% order accuracy
- 25% reduction in fulfillment time
- Enhanced customer satisfaction and NPS
Conclusion
D2C success lies in operational orchestration. VSI builds the connective tissue that turns every order into a brand promise kept.