Digital Experiences
Who We Are
We are a mix of strategists, creative directors, designers, writers, media strategists, digital marketers, developers and relationship builders. We’re committed to creating vibrant and relevant brand experiences on every level.

Customer journey engineering
We put the customer at the center of a multidisciplinary, agile approach: alignment of strategy, design, and technology around the customer journey, enabling innovation of the product service experience through iterative, incremental activations and deliver continual enterprise transformation at speed and at scale.

Strategy
The full breadth of VSI Digital and Designit capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.
- Digital fitness
- Digital organisation design
- Digital strategy

Design
The full breadth of VSI Digital and Design it capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.
- Brand design
- Innovation strategy
- Interaction design
- Product design
- Service design
- User experience (UX)
- User research

Technology
The full breadth of VSI Digital and Design it capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.
- Digital architecture
- Digital asset management
- Digital engineering
- Digitized enterprise operations
- Platforms & solutions

Insights
Enormous amounts of information are now accessible as never before – from proprietary big data to new public sources of open data. We’ll help you make sense of the challenges to make better decisions.

Interaction
We experience brands today in the personalised, adaptive, and momentary points of interaction that occur between brands and our everyday lives. We put people at the heart of the design process and make things that matter.

Integration
Great digital experiences require the alignment of business functions around the customer journey. For businesses operating at scale, this requires new ways of working that combine technical agility with a relentless focus on the customer.
An Enterprise Transformation Partner
Together with Designit we are an innovation-led, enterprise transformation partner built for today’s digital challenges. We focus on the things that matter – insights, interactions, integrations, and innovations that make extraordinary things happen for brands, businesses and their customers.
What We Do
Digital Experience
Make connected customer experience your superpower
Digital Commerce
Fast track the e-commerce business
Digitalization and Automation
Thrive on digital
Integration
Simplify for the distributed future
Application Simplification
Embrace the digital future
Mobility
Go mobile and set the business free
VSI Digital Experience Platform
Impact decisions across domains
Adobe
Create exceptional customer connect, effortlessly
What we Think
Digital Transformation. Big Challenges. Bigger Opportunities.
A global study with inputs from business and IT leaders across industries.
Digital Metaverse: Business Implications, Monetization Models and Adoption Challenges
The Metaverse is collapsing the physical and virtual worlds to create a paradigm shift in interactions between…
The Metaverse: A Revolutionary Game Changer for Business
The Metaverse may be in its early stages of development, but business leaders agree that in two years, its impact will…
How to Measure API Performance and Elevate APIfication Maturity
Our Success Stories
Boosting Operational Efficiency with Alarm System Transformation for a UK Water Utility
A leading water utility serves about 4.6 million customers in the United Kingdom and operates more than 3,200…
Improving Engagement for a Nationalized Healthcare System
The second-largest publicly funded healthcare system in the UK maintains seven websites across its services. This vast…
Enabling digital operations and smart grid integration for a leading utility
A Dubai utility’s smart grid strategy, encompassing two million meter points and sensors, is central to its vision of…
Using RPA to modernize a pharma brand’s operations and GTM strategy
Our Partners
Our Partners
News & Events
News
Events
Get in Touch
Join our Team
We think outside-in. We dream with design and build with technology. We are pi-shaped.
Contact Us
Together with VSI and Designit, we’re present on five continents.