Trust and Safety Services

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Trust and Safety Services

The internet has evolved beyond mere convenience, becoming an integral part of our daily lives. However, alongside its benefits, there exists a darker side that demands our attention. Scams, fake news, objectionable content, violence, and sexual material pose significant challenges. At VSI, we recognize the importance of safeguarding trust and safety in this dynamic environment.

For the past decade, we have provided our clients with exceptional trust and safety services encompassing content moderation, payment fraud management, and have even played a pivotal role in formulating versatile and holistic trust and safety policies, offering policy consulting and advisory services based on our experience and achievements. In addition to our operational levers, we highly prioritize the well-being and resilience of our content moderators through wellness programs, ensuring their physical and mental health on a daily basis.

Proactive trust and safety approach using AI-augmented and people-enabled system

People Centricity

Clinically run and evidence-based wellness programs to ensure the mental well-being of moderators.

Right Mix of Human & AI

Human touch, augmented by data-centric technology, enables us to review 1.7 bn+ content pieces annually.

Industry Expertise

23k dedicated moderators, 30+ proprietary tools and a decade of experiential knowledge in trust and safety services.

Your Trusted and Tested Partner

23K

Associates

40+

Languages

1.7Bn

Content Reviewed Annually

Services

Content Curation and Moderation Services

VSI’s Content Services offering is designed to enhance digital content.

Review and Compliance

Safeguard your online platforms and maintain integrity with VSI’s Content Moderation services.

Platform Safety

Secure your digital space with VSI’s Platform Safety Solutions.

Ad Support

Empowering digital spaces through VSI’s vigilant Ad Support and Operations.

Gen AI

Ensure safe use of Gen AI on your digital space with VSI’s Comprehensive Gen AI moderation and services.

Gaming Moderation

Elevating gaming community’s safety with VSI’s comprehensive moderation expertise.

CSAM Moderation

Fostering a safer digital experience for everyone, especially for children with VSI’s CSAM Moderation Solutions

Our Success Stories

A Consumer Platform Achieves New Safety Horizons at Scale

What we Think

R’AI’sing the Bar: The Enhanced Role of AI in Ensuring Safe Digital Spaces in the Future

A white paper on AI in Trust & Safety by VSI and Everest group exploring the current state of technologies in the Trust & Safety landscape and understand the vast potential of AI in augmenting user safety.

VSI's Playbook on Content Moderation Solutions

Our playbook on content moderation shaped with....

Amigo Circle

In today’s digital landscape, there is a constant stream of user-generated content......

Protecting the wellness of online content moderators

Within the growing mass of User Generated Content.....

Understanding payment fraud (March 2022)

As you sit among several negative mails and court....

Payment fraud management- A three step methodology (March 2022)
Investments required for proactive payment fraud prevention
Content moderation: Keeping the internet safe using technology and human expertise
Content moderation led by humans augmented by AI
Content moderation-a perspective on the present and future implications
Fighting fake news with minds and robots
How small businesses can reinvent themselves in the post pandemic world
The ROI of fan engagement with virtual reality
Content monetization strategies for the digital publisher
Process excellence in new age digital media businesses

News, Awards & Recognitions

TrustCon’24

Don’t miss this opportunity to join VSI at TrustCon 2023, a flagship conference......

VSI's Trust and Safety Services

The amount of data and content shared on the....

VSI has been named as a Major Contender in Everest Group

T&S Peak Matrix Assessment 2023.

VSI has been rated as an ‘INNOVATOR’

In Avasant's Trust and Safety Business Process Transformation 2023–2025..

Join Us at TSPA APAC Summit 2023 in Singapore!

Join us on October 11, 2023, in Singapore for the TSPA......

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