Our Expertise

Digital transformation aimed at delivering enhanced customer experience enabled by big data and analytical insights.
Vsi delivers a seamless insurance sales and service journey for our clients by leveraging robust and elastic IT infrastructure (application and Infra) and automation (Cognitive and Robotic).

With our breadth of experience serving global insurance and re-insurance companies in sales and distribution, new business and underwriting, policy administration, claims, billing, accounting, risk and compliance, brokerage and third party administration, VSI offers you a robust and comprehensive service portfolio, product offerings, and deep expertise in design and engineering

We leverage a set of innovative technology platforms such as Cognitive Systems, Robotics, Human Machine Interface, Smart Connected Devices, Next Gen App Architectures and Software Defined Everything to deliver digitally-enabled business processes and domain-centric solutions.

Analyst Speak

VSi Named a Leader in Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024

The Everest Group Life & Annuity (L&A) Insurance IT Services PEAK Matrix® Assessment 2024 evaluated multiple leading IT…

Vsi is Named a Leader in 2024 Gartner® Magic Quadrant™ for Managed Network Services

Vsi is positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Managed Network Services (MNS)

Everest Group Names Vsi a Leader in Cybersecurity Services PEAK Matrix® Assessment 2024 – North America

Vsi has been recognized as a Leader in Everest Group’s Cyber Security Services PEAK Matrix® Assessment 2024 – North…

Vsii highlighted as a product leader in Gartner® 2024 Emerging Tech: Services Innovation Using AI Technologies

Vsi Innovates AI Solutions with Differentiated Services

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What We Do

Vsi’s Agile Anywhere Framework

Stay Agile in Distributed Work Environment

Enterprise collaboration using Microsoft Teams

Connect, communicate and collaborate…

Vsii VisionEDGE+

Enable a safe remote working environment for your employees, advisors and…

VSI’s LiVE Workspace™ Connect

Enable a secure and cost-effective remote workforce

Insurance Connected IoT

Must-have IoT solutions

Mobility Solutions for Insurance

Get mobile, get moving

Cognitive and AI for Insurance

Rewrite customer experience

Insurance Customer Experience

Advanced digital service strategies

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Our Success Stories

Equipping Agile Leadership at a Leading Life Insurer

Capco was engaged to support an Agile culture change and provide thought leadership to enable Agile business adoption.

Direct Channel Strategy Gives Leading US Insurer’s Sales Engine a Big Push

Top US insurer sees a 338% surge in online premium for its personal line of products in just 2 years by rolling out.

Liberty – Accelerated product rollout Kholofelo Maketa speaks about how

Vsi assured the seamless integration of Liber8, a brand new financial service.
, with a marked increase in the…

Capco Streamlined Program Management Structure For Insurer

Due to Capco’s engagement, the client successfully launched into the third-party annuities channel in nine months.

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What we Think

Claims Transformation in Insurance

While feature-rich and highly functional, the legacy platforms that hold together most insurance claims workflows have…

EMBRACING DATA TO IMPROVE INSURER EXPOSURE MANAGEMENT

An increase in man-made and climate-driven natural disasters is forcing the insurance industry to evolve new risk…

Data Monetization: The Next Frontier for Insurance Firms

Traditional insurance carriers are sitting on a mountain of data. To extract maximum value from this data, they need to…

How Pod-Based Engineering Can Transform Process and Product

Insurance companies need to respond quickly to market shifts. Pod-based engineering is a nimble solution.

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Analyst Speak

Insurance
Aggne recognized as 2024 Systems Integrator Partner of the Year by Duck Creek

Aggne, a VSI company, has been named the Systems Integrator Partner of the Year for North America.

What We Do

Is your organization ready for remote working?

Connect, communicate and collaborate effectively with Microsoft Teams

VSI CyberProtect

Enable robust organization security with VSI CyberProtect

Insurance Analytics

Analytics to recharge core operations

VSI CyberInsure

Empowering cyber underwriters to make informed and quantitative risk assessments

Core Transformation

Excellence through simplification

VSI virtuadesk™

Enable a safe remote working environment for your employees, advisors and channel partners

VSI's LiVE Workspace™ Connect

Enable a secure and cost-effective remote workforce

Cognitive and AI for Insurance

Rewrite customer experience

Our Success Stories

Case Study Cumberland Mutual Insurance

Cumberland Mutual is a well-established insurance company that provides personal and commercial insurance solutions to customers across the United States.

Case Study Indigo Insurance

Client was an InsureTech startup based in the Caribbean, was in search of a lean, efficient, Opex-focused, and cloud-enabled P&C platform.

Case Study SafePoint Insurance

SafePoint is an admitted property and casualty insurance company based in Tampa, FL specializing in coastal regions of the United States.

Leading Life Insurance Carrier Builds Ecosystem to Support Growth of Simplified Issue Life Insurance

Capco partnered with a leading life insurance carrier to facilitate the planning, design, and delivery

How Capco Engaged With Insurer To Improve Agile Health By 34%

How Capco engaged with a Fortune 100 leading U.S. life insurer to improve agile health by

What We Think

Retail
The Day After: De-risking Legacy Modernization

A common approach to maintaining mainframe or legacy systems has been, “If something isn’t broken, don’t fix it.” Although this may have been an acceptable approach in the past, enabling enterprises to avoid the challenges…

Digital Claims: The Sleeping Giant

Digital transformation across industries has accelerated exponentially over the last decade, with the emergence of new technologies driving change – and the insurance industry is no exception.

Driving Synergies to Navigate Uncertainties and Maximize Value

Mergers & acquisitions landscape and post-merger integration imperatives for the banking, financial services, and insurance firms of the Asia Pacific, Middle East, and Africa region

Retail
Hyper-personalization

Hyper-personalization, Customer Engagement, and the Future of Financial Services

Retail
Insurer-Led Cyber Security Ecosystem
The Big Opportunity for Insurers to Deliver Cyber Security and Resilience to SME Market
Application
5 Questions Cyber Insurers Need to Ask About Cyber Insurance

CyberAattacks gives rise to heightened sense of cyber defence which comes in three main forms-technology-powered cyber security, processes and governance for cyber defence, and cyber insurance to meet any eventuality.

Application
How insurers can avoid and alleviate risk accumulation

While risk accumulation is not new to the insurance industry (insurers or re-insurers), it is becoming more widespread and pervasive due to the growing complexity of business, advancement of technology, adoption of new ways of doing business, new-fangled categories of risks (e.g. cyber risk) and the quicker and wide-ranging availability of information.

Application
The need for small commercial insurance to go big on digital

Small commercial insurance is on the brink of radical change. A huge demand from their consumers and agents for more digital access and information across all communication channels is driving them towards a future strengthened by digital power

Application
Underwriting transformation in the digital age
There are three key factors driving transformation in the underwriting function – technology advancement, distribution models, and regulatory changes. These are enabling insurers to reduce the operating costs and…
Application
Why insurers need to adopt DevOps for faster digital transformation
The global insurance industry has embarked on a journey to go digital.
Application
How to make insurance relevant to millennials
The business of insurance, ever since its inception centuries back, has flourished globally. Though customer demographics had been evolving year by year, it did has not quite impact affected the perception of Insurance insurance to the global citizen for many decades together, until the millennials came in.
Application
How insurers can leverage IoT for risk management
The internet of things (IoT) is growing rapidly globally, as the number of connected devices continue to grow and are projected to grow beyond 50 billion in 20251.
Application
Indian Insurance Market is the Next Big Market Potential for the IT firms
There is a lot of action going on in the Indian Insurance market. There are around 29 general Insurance and 24 life insurance companies operating in India at this point in time. And a few more licenses are in the…
Application
Modernizing Insurance Distribution Systems: Look before you Leap
Your distribution is going further, faster and getting wackier, are your applications ready for it?
Application
Futurology: Imagining the Next Wave of Innovation in Insurance

The opportunity is ripe for a new player to enter the market with a differentiated offering that is driven from a smartphone app and thereby gain a clear edge against the competition.

Application
Drive Safely into the Future
“To succeed, the insurance industry will need to deliver far more value to policy holders in future than it is doing today and it will need to embrace telematics and predictive analysis from big data if it is to compete with competition from vehicle manufacturers, telecom players and other sectors. “
Application
Let’s Talk About Ex, Baby: Why Organizations Must Prioritize the Employee Experience
Global financial institutions are facing a variety of challenges. On the one hand, they must react to the needs of their customers, which are characterized by profound change due to…
Application
Six Steps Driving Digital Transformation in Insurance
Insurers are presented with a golden opportunity to transform their finance organization to align with their company’s digital initiatives. Across all lines of insurance, companies are investing heavily in…
Application
Wipro rated as a Leader & Star Performer in Life & Annuities Insurance Application & Digital Services PEAK Assessment 2021
In this assessment, Everest Group covers the top Life & Annuities insurance services
Application
Are you looking beyond the COVID-19 crisis?
Seize the cyber insurance opportunity with Wipro’s CyberInsure
Application
Cognitive Chatbots for Insurers
Is your customer response team geared to meet the deluge of queries?