Digital Experiences

Who We Are

We are a mix of strategists, creative directors, designers, writers, media strategists, digital marketers, developers and relationship builders. We’re committed to creating vibrant and relevant brand experiences on every level.

Customer journey engineering

We put the customer at the center of a multidisciplinary, agile approach: alignment of strategy, design, and technology around the customer journey, enabling innovation of the product service experience through iterative, incremental activations and deliver continual enterprise transformation at speed and at scale.

Strategy

The full breadth of VSI Digital and Designit capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.

      • Digital fitness
      • Digital organisation design
      • Digital strategy

Design

The full breadth of VSI Digital and Design it capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.

      • Brand design
      • Innovation strategy
      • Interaction design
      • Product design
      • Service design
      • User experience (UX)
      • User research

Technology

The full breadth of VSI Digital and Design it capabilities in strategy, design and technology positions us at intersections where we derive insight, shape interaction, develop integration and unlock innovation – with the customer’s journey at the center of everything we do.

      • Digital architecture
      • Digital asset management
      • Digital engineering
      • Digitized enterprise operations
      • Platforms & solutions

Insights

Enormous amounts of information are now accessible as never before – from proprietary big data to new public sources of open data. We’ll help you make sense of the challenges to make better decisions.

Interaction

We experience brands today in the personalised, adaptive, and momentary points of interaction that occur between brands and our everyday lives. We put people at the heart of the design process and make things that matter.

Integration

Great digital experiences require the alignment of business functions around the customer journey. For businesses operating at scale, this requires new ways of working that combine technical agility with a relentless focus on the customer.

An Enterprise Transformation Partner

Together with Designit we are an innovation-led, enterprise transformation partner built for today’s digital challenges. We focus on the things that matter – insights, interactions, integrations, and innovations that make extraordinary things happen for brands, businesses and their customers.

What We Do

Digital Experience

Make connected customer experience your superpower

Digital Commerce

Fast track the e-commerce business

Digitalization and Automation

Thrive on digital

Integration

Simplify for the distributed future

Application Simplification

Embrace the digital future

Mobility

Go mobile and set the business free

VSI Digital Experience Platform

Impact decisions across domains

Adobe

Create exceptional customer connect, effortlessly

What we Think

Digital Transformation. Big Challenges. Bigger Opportunities.

A global study with inputs from business and IT leaders across industries.

Digital Metaverse: Business Implications, Monetization Models and Adoption Challenges

The Metaverse is collapsing the physical and virtual worlds to create a paradigm shift in interactions between…

The Metaverse: A Revolutionary Game Changer for Business

The Metaverse may be in its early stages of development, but business leaders agree that in two years, its impact will…

How to Measure API Performance and Elevate APIfication Maturity

Our Success Stories

Boosting Operational Efficiency with Alarm System Transformation for a UK Water Utility

A leading water utility serves about 4.6 million customers in the United Kingdom and operates more than 3,200…

Improving Engagement for a Nationalized Healthcare System

The second-largest publicly funded healthcare system in the UK maintains seven websites across its services. This vast…

Enabling digital operations and smart grid integration for a leading utility

A Dubai utility’s smart grid strategy, encompassing two million meter points and sensors, is central to its vision of…

Using RPA to modernize a pharma brand’s operations and GTM strategy

Our Partners

Our Partners

News & Events

News

Events

Get in Touch

Join our Team

We think outside-in. We dream with design and build with technology. We are pi-shaped.

Contact Us

Together with VSI and Designit, we’re present on five continents.

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What We Think

Adopting Digital – A Cultural Context

Digital transformation is not just about technology acquisition. Many companies over-emphasize technology and fail to consider the shock it may cause to employees.

Rethinking Service Blueprints for Agile Delivery

Service Design is having its moment as businesses increasingly see the value of building innovative services that answer the needs of their customers.

Adopting a Growth Mindset is the Answer to CMO Success

From the factory floor to the corner office, few seem sure about how to prepare for the “future of work.”

VSI achieves specialization in Adobe Analytics for the Americas region

This specialization recognizes VSI’s deep knowledge and expertise in the utilization of

The Future of Airport Passenger Experiences: Expanding Services Through Interactive Kiosks

An airport is much more than a runway. It’s about connections – and not just geographic

ShiftSwap: A streamlined shift management solution for all retail brands

In the competitive retail industry, a key success factor for brick-and-mortar stores is ensuring

A Simple Strategy to Enable Social Selling: Change Data Capture with Debezium

The past few years have seen historic increases in online sales. In fact, eCommerce

An Easy Solution to Manage Microservice Architecture

The concept of microservice architecture was first introduced in 2011, and since then, it has

Streamline Document Management with Wipro and Adobe Sign

Our joint ‘Paperless Enterprise Solution’ transforms paper-based processes into an

Video: A Discussion Between Wipro Digital and Episerver

Creating new digital experiences using powerful content-management and

What We Do

Pega

Elevate your business processes to the next level

Our Success Stories

Leveraging AI to Efficiently Digitize a Clinical-Trial Ecosystem

Healthcare leaders are investing heavily in technology, as the global digital health market is projected to reach $504.4 billion by 2025.

Helping a Pharmaceutical Leader Discover its Mobile Swagger
Enabling next-generation automotive breakthroughs with a digital innovation

Developing new product ideas is vital to meeting consumer demands and staying

Strengthening a UAE Bank’s Omnichannel Customer Experience

A top retail and business bank in the United Arab Emirates wanted to elevate its customer

Refocusing Aditya Birla Group on the Future through Design Thinking