1 Mission Drivers –
- Rising citizen expectations, zero-trust mandates, and budget scrutiny.2 Portfolio Pillars* Secure Cloud Landing Zones (Fed
RAMP, IL5, GDPR)* Cx360 for Citizens–Omni-channel, accessibility AA* AI-Ethics & Explainability Lab* Data-Driven Policy Analytics3 Proven
Impact –
- 23 state agencies, 11 federal departments, 7 EU ministries transformed.4 KPIs Service-delivery time
- 38 %, Op
Ex
- 25 %, trust score + 12 pts.5 Case Snapshot Defense agency cut FOIA backlog 60 % via Gen
AI document triage.6
Conclusion –
- Public trust is digital; VSI builds it securely and inclusively.
