A leading technology conglomerate faced UX inconsistency across internal apps, leading to employee frustration and inefficiencies. VSI Technologies partnered to unify the experience through design systems, platform harmonization, and data-driven personalization.
Challenges
- Fragmented UI across legacy systems
- Poor adoption due to inconsistent workflows
- Lack of centralized analytics on employee engagement
VSI's Approach
- Created a unified design language and component library
- Introduced single sign-on and IAM across apps
- Instrumented behavioral analytics to optimize UXResults
- 40% reduction in helpdesk tickets
- 50% faster onboarding of new hires
- 25% improved user satisfaction scores
Conclusion
Unified, user-centered design transforms how large organizations operate. VSI's holistic UX strategies drive both adoption and efficiency.
